Can't use premium features after purchasing?

Upon completion of your payment, normally you can enjoy premium features. But if you can't, please try the following steps:

  1. Open TickTick on your iOS device and slide the screen to the right.

  2. Tap the gear-shaped icon in the upper-right corner.

  3. Tap "Upgrade to Premium".

  4. Tap "Restore Purchases" at the bottom of the page.

If the problem isn't solved, please contact us via email: support@ticktick.com

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